Support

THE BASICS 4

• How To Optimize ResQ Location Settings
• Resident Privacy & Location Security
• Sync Work Hours To Other Systems
• Is There Any Data To Support Using ResQ?

HELP WITH THE APP 9

• ResQ Failed To Record Entire Shift
• ResQ Only Recorded Part of My Shift
• Edit Hours from a Web Browser (Laptop or Desktop only)
• I Forgot My Username / Password
• WorkZone Boundaries Need To Be Adjusted

View all 9

IN-APP FUNCTIONS 3

• Toggle WorkZones
• AwayMode™
• Ignore Duty Hours at Home

Your account 0

LEARN ABOUT ResQ 5

• Getting Started Guide For Residents
• ResQ & ResQ Analytics (Video)
• Resident Onboarding (Video)
• ResQ WorkZones™ - Virtual Boundaries
• Resident Privacy Video

Your documents 0

FAQ 14

• I LIVE NEAR A WORKZONE AND MY HOURS RECORD AT HOME
• I AM RECEIVING AND "INVALID PASSWORD ERROR" UPON LOGIN.
• HOW DO I LOGIN WITH MEDHUB?
• HOW DO I DELETE MY ACCOUNT?
• HOW DOES RESQ AUTOMATICALLY LOG WORK HOURS?

View all 14

Trial FAQs 0

Shared files 0

Deleted files 0

The Dashboard 7

• How To Invite All Residents To Use The App
• Add / Delete Users - MedHub Customers
• Add / Delete Users - New Innovations Customers
• Add / Delete Users - Medtrics Customers
• "Never Signed In" Icon

View all 7

REPORTS 0