FAQ
There are a few solutions listed below to address hours recording at home. They are called Ignore Duty Hours at Home and Toggles WorkZones™. ...
Fri, 6 Aug, 2021 at 7:40 AM
Often times when usernames and passwords are copied, extra blank spaces can be inadvertently copied and pasted as well which can lead to an "invalid pa...
Fri, 15 Jul, 2022 at 8:49 PM
For some institutions the primary MedHub Username and Password will work, but it depends on the institutions security settings. If the institution uses Sing...
Sat, 16 Jul, 2022 at 8:36 PM
If you'd like to delete your account, please send a request to support@resqmedical.com Include the following information in your request: -First Na...
Sun, 7 Aug, 2022 at 11:22 AM
ResQ™ is an iPhone app that logs work hours by linking the users location with the time of day. WorkZones are virtual boundaries created around hospitals, s...
Thu, 20 Dec, 2018 at 6:22 PM
Yes. The system will account for trips across campus or short outings. The system can be configured to maintain accurate time even when a user is in between...
Thu, 20 Dec, 2018 at 6:23 PM
If your phone goes dead inside a Workzone™ and is turned back on before you leave, you hours will be automatically logged as usual. If your phone goes dead ...
Thu, 20 Dec, 2018 at 6:24 PM
No. The ResQ™ software is specifically designed to maintain the privacy of the users. It does not allow anyone to know your specific location. It only indic...
Thu, 20 Dec, 2018 at 6:24 PM
No. ResQ™ does not share any identifiable data with outside entities. The data is only seen only by your medical institution to aid in analytics and improve...
Thu, 20 Dec, 2018 at 6:25 PM
No. The ResQ™ system was designed by a resident who experienced the challenges of providing optimal patient care while meeting work hour restrictions. In t...
Thu, 20 Dec, 2018 at 6:25 PM