HELP WITH THE APP
Did the app fail to record your entire shift? We apologize for the trouble. If the app failed to record your entire shift. You can easily add it manual...
Thu, 17 Mar, 2022 at 11:15 AM
Having trouble signing in to the ResQ App? Forgot your username or password? Open the ResQ app. From the Login screen click "Forgot Password&...
Thu, 17 Mar, 2022 at 11:22 AM
We try our best to capture all of the hours automatically. But sometimes based on the device receiving inaccurate location updates, ResQ may determine you a...
Tue, 10 Oct, 2023 at 6:35 AM
If you notice hours recording inconsistently, you may be on the edge of a WorkZone or working in an area that is not captured by the existing WorkZone. If y...
Mon, 11 Dec, 2023 at 1:51 PM
AwayMode™ allows residents to temporarily disable the functionality that automatically records their work hours, for up to 24 hours. To disable a WorkZone f...
Thu, 17 Mar, 2022 at 11:54 AM
Using the Toggle WorkZones feature, you have the ability to disable any WorkZone so hours do not record upon entry and exit. Similar to AwayMode™ and Ig...
Thu, 17 Mar, 2022 at 11:25 AM
If you have forgotten the answer to your security question, please submit a support ticket.
Tue, 12 Jul, 2022 at 8:17 PM